Gaming at 98game is meant to be fun – a bit of excitement around a cricket match, an evening on the live casino tables, a few rounds of Aviator. It's entertainment. It should never become something that causes you stress, financial difficulty, or problems in your personal life.
This page explains the responsible gaming tools available to every 98game player, how to recognise the early warning signs of problem gambling, and where to get help if you or someone you care about needs it. We take this seriously – these aren't just words on a page. Every tool described here is genuinely built into the 98game platform and available to you right now through your account settings.
98game's Core Commitment: We want every Pakistani player who uses 98game to keep gaming fun, stay in control, and come back tomorrow feeling good about their experience. If that ever stops being the case, we want to help. No judgement, no pressure – just support.
Responsible gaming is the idea that online gambling should be a form of entertainment that stays within your control – not something that controls you. At 98game, responsible gaming isn't a checkbox exercise. It's a genuine part of how the platform is designed and operated, because a player who stays in control is a player who keeps gaming fun for the long term.
Responsible gaming at 98game means a few things in practice. It means every player has access to tools that help them set limits on their spending, their time, and their access to the platform whenever they need them. It means the platform actively monitors patterns that might suggest a player is struggling and can intervene early. It means our support team knows how to have honest conversations about gambling without making you feel judged or embarrassed.
It also means being straight with players: gambling involves risk. You can win, but you can also lose. No strategy, system or betting approach guarantees a profit. The house edge exists on every casino game, and sports outcomes are unpredictable by nature. Anyone who tells you otherwise is not being honest with you.
The Golden Rule: Only ever deposit and bet money that you can genuinely afford to lose without it affecting your daily life, your family, or your financial obligations. If a loss would cause real problems, it's too much to bet.
Treat 98game the same way you would treat a trip to the cinema or a cricket match ticket. It's something you pay for to enjoy. It's not an income source.
Decide how much you are comfortable spending before you open the 98game app. Once that amount is spent, you're done for the session.
Long sessions increase risk. Set a time limit for yourself before you start and stick to it, regardless of whether you're winning or losing.
Chasing losses – betting more to try to recover money you've already lost – is one of the most common and dangerous gambling behaviours. Accept losses as the cost of entertainment.
Every one of these tools is live in your 98game account settings right now. No need to contact support to activate any of them – though support can also activate them for you if you prefer.
Set a maximum amount you can deposit into your 98game account in a given period – daily, weekly or monthly. Once you hit your limit, no further deposits are accepted until the period resets. Limit reductions take effect immediately. Increases require a 24-hour cooling period. This asymmetry is intentional: making it easier to reduce your limit than to raise it keeps you in control when it matters.
Set a session duration after which 98game will display a reminder that you've been playing for a set period of time. You choose the interval – 30 minutes, 1 hour, 2 hours, or whatever suits you. The reminder shows your session time, your net result for the session, and gives you the option to continue or stop. It's a simple nudge that many players find genuinely useful for staying aware of time.
Need a short break without fully closing your account? A cooling-off period temporarily suspends your 98game account for a set duration that you choose: 24 hours, 3 days, 7 days, 30 days, or a custom period. During the cooling-off period your account is completely inaccessible, no deposits can be made, and no bets can be placed. Marketing emails are paused during this time.
Self-exclusion is a more serious, longer-term tool for players who recognise that they need significant time away from 98game. A self-exclusion closes your account for a minimum of 6 months. The exclusion cannot be reversed during the selected period – no exceptions. All marketing from 98game stops immediately. When the exclusion period ends, re-registration requires contacting support and confirming you want to resume. Contact support at support@98game.biz to activate self-exclusion.
Reality checks display a summary of your session at regular intervals during play. The pop-up shows how long you've been playing, how much you've wagered, and your net gain or loss for the session. It pauses the game briefly and requires you to click to continue, meaning you actively have to choose to keep playing rather than continuing passively. Many players find that simply seeing the numbers stated plainly changes their decision-making.
Sometimes the most useful thing is just being able to talk to someone. The 98game support team is available 24 hours a day, 7 days a week via live chat and email. Support staff are trained to have responsible gaming conversations without making you feel embarrassed or judged. If you want to activate any of the tools above, or just want to talk about your gaming habits, contact us at support@98game.biz or via live chat.
The questions below are a simple self-assessment tool. They're not a clinical diagnosis – they're just a way to prompt honest reflection about your gambling habits. Answer them honestly, for yourself, with no one watching.
This kind of check is worth doing periodically, not just if you already think there's a problem. Many people develop problematic gambling habits gradually and don't notice until the pattern is well established. A few minutes of honest reflection every month is a much better investment than dealing with the consequences of a gambling problem later.
Select the answer that honestly reflects your experience. All answers are private.
These are patterns that suggest gaming has moved from entertainment to something more concerning. Recognising them early makes it much easier to address the situation.
Using money meant for bills, rent, school fees or groceries to fund gambling sessions.
Feeling compelled to keep playing after losses to try to get back to even, rather than stopping as planned.
Keeping the amount you gamble or the frequency of sessions secret from family members or a spouse.
Feeling significantly depressed after losses or unusually elated after wins in a way that affects daily mood and functioning.
Regularly playing for much longer than intended and losing track of hours during gaming sessions.
Taking loans from family, friends, or financial services specifically to fund gambling activity.
Cancelling plans with family or friends to spend time gambling, or becoming irritable when interrupted during a session.
Finding that the same stake amounts no longer feel exciting, and feeling the need to bet more and more to get the same feeling.
Deciding to quit or cut down on gambling but repeatedly finding yourself unable to follow through on that decision.
If you recognise two or more of the signs above in yourself, please take it seriously. It doesn't mean you have a serious addiction – but it does mean your gaming deserves a closer look. Use one of the 98game tools above, take a break, and consider talking to someone you trust about it.
Setting up limits and protections on your 98game account is straightforward. Here is how to do it.
Visit 98game.biz and log in with your registered mobile number or email and password.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
In Account Settings, navigate to the "Responsible Gaming" tab. All available tools are listed here with clear descriptions.
Choose the tool you want – deposit limit, session reminder, cooling-off, or reality check. Set your preferred values and confirm.
You'll receive a confirmation on screen and by email. Deposit limit reductions and cooling-off periods take effect immediately upon confirmation.
Prefer to have support activate a tool for you? Contact 98game at support@98game.biz or via live chat and a team member will set it up on your account immediately. Self-exclusion requests must be made via support email.
Lowering your deposit limit takes effect the moment you confirm. There is no waiting period.
Raising a deposit limit requires a 24-hour cooling period, giving you time to reconsider.
98game is strictly for adults aged 18 and above. We take underage gambling prevention seriously and have several layers of protection in place to prevent minors from accessing the platform.
98game requires date of birth confirmation during registration and may request CNIC verification – which confirms age – before processing any withdrawal. Accounts identified as belonging to minors are immediately closed and any deposited funds are returned to the payment source. Marketing is never directed at anyone below the age of 18.
If you share a device with young people in your household, here are practical steps to prevent underage access to online gaming platforms including 98game:
If you believe a minor has created a 98game account, please contact support@98game.biz immediately. Include the account details if available. We will investigate and close the account without delay.
No person under the age of 18 may register, deposit, or place bets on 98game. This rule is enforced through registration checks, KYC verification, and ongoing account monitoring. There are no exceptions.
By registering on 98game you confirm that you are 18 years of age or older. See our Terms and Conditions for the full eligibility requirements.
The most common questions Pakistani players ask about responsible gaming at 98game.
98game is built for enjoyment. Use the platform's responsible gaming tools, set a sensible budget before you start, and you'll have a genuinely fun experience. Create your free account today and play Pakistan's favourite online gaming platform the way it was designed to be played – in control, and on your own terms.
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